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82nd Annual Meeting of the Academy of Management, AOM 2022

  • Retkowsky, J. (Organiser)
  • Jos Akkermans (Organiser)
  • Anthony McDonnell (Organiser)

Activity: Participating in or organising an eventOrganising and contributing to an eventAcademic

Description

Organized symposium on gig work entitled Working for an algorithm: Studying gig workers’ career experiences


A new and rapidly developing phenomenon in the labor market is gig work. Gig work refers to short-term work or a ‘gig’ that sees intermediary platforms match workers with requesters/consumers via an app (Kuhn et al., 2021). Such work sees platform or gig organizations manage workers via algorithms causing a reconfiguration of the traditional employment relationship (Duggan et al., 2020; Kellogg et al., 2020). Although research in this domain is increasing exponentially as evidenced by published papers, special journal issues, books and conference presentations and symposia/workshops, knowledge is still in its infancy, particularly related to micro-level phenomena. In that vein, we propose this symposium to further refine and broaden the understanding of gig workers’ experiences, and in so doing help advance gig work theorization along with offering insights that may make improvements to practice. To achieve this goal, the symposium features four papers. The first one explores the social exchanges in the gig economy ecosystem (Paper 1). The following two studies also focus on the employment relationship between the algorithm and the worker, delineating this relationship in a conceptual piece (Paper 2), and investigating how a more human centered approach of the algorithmic management potentially enhances the sustainability of gig workers’ experiences (Paper 3). The fourth paper examines the challenging environment of gig workers as potentially impeding living a calling (Paper 4). Taken together, this symposium will provide important insights for scholars and practitioners across interrelated disciplines such as careers, human resource management (HRM), and organizational behavior (OB).
PeriodAug 2022
Event typeConference
LocationSeattle, United StatesShow on map