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What is the role of services in achieving high new product performance? The analysis of must-have and good-to-have service conditions applying Necessary Condition Analysis (NCA)
Zsofia Toth (Speaker)
Dul, J.
(Speaker)
Department of Technology and Operations Management
Activity
:
Talk or presentation
›
Oral presentation
›
Academic
Period
9 Jun 2017
Event title
Paper presented at The Naples Forum on Services
Event type
Other
Location
Sorrento, Italy
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