Personal profile

Research interests

My research focuses on cost and performance management in healthcare organizations. I use interpretive, qualitative methods to trace how new cost and performance management systems (e.g. time-driven activity-based costing) impact individuals in/and organizations. I co-create these systems with users, to critically study how they come to impact local routines, practices, and organisational outcomes. I publish the quantitative results in healthcare journals, and the qualitative/critical research in accounting, organization or management journals.

My doctoral work (2021-2025) focused on a cost management system in a fertility clinic and laboratory, using TDABC and process mining to build a patient-level performance dashboard. Throughout this project, we used these metrics to redesign care pathways in the clinic, which reduced the costs of delivering care to all patients, and which improved outcomes in terms of patient satisfaction and time to pregnancy. Here, I studied how clinicians experience costs by (for instance) considering planetary costs and strong desires to avoid waste, generate cost variation, and how impossible-to-value things like human embryos are assigned a value in practice. This project resulted in a number of publications and working papers.

My postdoctoral research (mid 2025-mid 2027) focuses the same topics, cost and performance management, in personalised gene therapies. Here, I am studying how activity-based costing systems are used to design an alternative future by making particular and highly valued activities visible and calculable.  

My research falls into two categories; healthcare services research focussed on the implementation of value-based healthcare, and theoretically driven research within the field of accounting.

I have published in a variety of journals and presented at top conferences, including Academy of Management (AOM), Interdisciplinary Perspectives on Accounting (IPA), European Academy of Management (EURAM), European Accounting Association annual congress, ISPOR (US/Boston), INFORMS Healthcare, European Health Management Association, etc. 
Throughout my PhD, I completed two research visits (Accounting research group, University of Innsbruck & Cancer Health Services research group, University of Melbourne). I also presented seminars at the University of Groningen (Accounting research group), University of Innbruck (Accounting research group), Melbourne (Cancer Health Services research), Nyenrode Business University, and the Strategy research group at RSM. 

Prior to my PhD, I completed my BSc. and MSc. (cum laude) at the Rotterdam School of Management, including two honors programs focussed on "grand challenges". This led me to focus on the "grand challenge" of rising healthcare costs in my research.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being
  • SDG 12 - Responsible Consumption and Production

Education/Academic qualification

PhD, PhD degree cum laude

1 Jan 20211 Jan 2025

Award Date: 14 Nov 2025

Master, MSc Degree cum laude, Rotterdam School of Management

Award Date: 1 Sept 2016

External positions

Project lead, Reinier de Graaf Hospital

1 Nov 20211 Jul 2024

Keywords

  • HF5601 Accounting
  • H Social Sciences (General)

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