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Personal profile

Research interests

Yeqing Zhou is an Assistant Professor at the Technology and Operations Management department at RSM. Her research centers on simple and flexible strategies in supply chain management and service operations, aiming to develop (near) optimal, implementable policies to generate clear guidelines for decision-making in fundamental operations problems. Her research demonstrates the effectiveness of novel selling strategies that embrace consumer flexibility in e-commerce and service systems. Yeqing is broadly interested in the theory and practice of supply chain management, service operations, and business analytics. She is a researcher in the Dutch national funding plan for the societal effects of digitalisation.

Before joining RSM, Yeqing worked at Eindhoven University of Technology as an assistant professor in operations management. Yeqing holds a Ph.D. in Operations Research from the Department of Industrial Engineering and Operations Research at Columbia University. The title of her Ph.D. thesis is "Supply Chain and Service Operations with Demand-Side Flexibility." Yeqing received her M.S. degree in Operations Research from Columbia University and her B.S. in Mathematics from Fudan University.

Education/Academic qualification

PhD, Supply Chain and Service Operations with Demand-Side Flexibility, Columbia University

Sept 2016 → Jul 2021

Award Date: 1 Jul 2021

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Collaborations and top research areas from the last five years

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  • The Value of Flexibility from Opaque Selling

    Elmachtoub, A. N., Yao, D. D. & Zhou, Y., 4 Feb 2026, (E-pub ahead of print) In: Management Science. 22 p.

    Research output: Contribution to journal › Article › Academic › peer-review

    File
    1 Downloads (Pure)
  • Simple Policies for Joint Pricing and Inventory Management

    Elmachtoub, A., Sheth, H. & Zhou, Y., 16 Jun 2023, (E-pub ahead of print).

    Research output: Working paper › Preprint › Academic

    File
    56 Downloads (Pure)
  • Queuing safely for elevator systems amidst a pandemic

    Ananthanarayanan, S. M., Branas, C. C., Elmachtoub, A. N., Stein, C. S. & Zhou, Y., 1 May 2022, In: Production and Operations Management. 31, 5, p. 2306-2323 18 p.

    Research output: Contribution to journal › Article › Academic › peer-review

    Open Access
    File
    5 Citations (Scopus)
    3 Downloads (Pure)
  • Supply Chain and Service Operations with Demand-Side Flexibility

    Zhou, Y., 2021

    Research output: Types of Thesis › Doctoral Thesis › External

    Open Access
  • Herding, Learning, and Incentives for Online Reviews

    Kohli, R., Lei, X. & Zhou, Y., 3 Dec 2020, (E-pub ahead of print) 47 p. (Columbia Business School Research Paper Forthcoming).

    Research output: Working paper › Preprint › Academic

    File
    94 Downloads (Pure)