| Original language | Undefined/Unknown |
|---|---|
| Pages (from-to) | 43-53 |
| Number of pages | 11 |
| Journal | International Journal of Production Engineering and Computers |
| Volume | 5 |
| Issue number | 6 |
| Publication status | Published - 2003 |
A study on the applicability of SERVQUAL dimensions for web sites
JD van Iwaarden, A Wiele
Research output: Contribution to journal › Article › Academic