Advancing to the next level: Caring for evaluative metrics monsters in academia and healthcare

Iris Wallenburg, Wolfgang Kaltenbrunner, Björn Hammarfelt, Sarah de Rijcke, Roland Bal*

*Corresponding author for this work

Research output: Chapter/Conference proceedingConference proceedingAcademicpeer-review

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Abstract

In this paper we use the notions of play and (finite and infinite) games to analyze performance management practices in professional work. Whilst evaluative metrics are often described as ‘monsters’ impacting on professional work, we illustrate how metrics can also become part of practices of caring for such work. Analyzing the use of evaluative metrics in law faculties and in hospitals, we show how finite games – games played to win – and infinite games – games played for the purpose of continuing to play – are intertwined and how this intertwinement affects academic and healthcare work.

Original languageEnglish
Title of host publicationLiving with Monsters? Social Implications of Algorithmic Phenomena, Hybrid Agency, and the Performativity of Technology - IFIP WG 8.2 Working Conference on the Interaction of Information Systems and the Organization, IS and O 2018, Proceedings
EditorsUlrike Schultze, Kai Riemer, Carsten Østerlund, Margunn Aanestad, Magnus Mähring
PublisherSpringer New York
Pages80-95
Number of pages16
ISBN (Print)9783030040901
DOIs
Publication statusPublished - 2018
EventIFIP WG 8.2 Working Conference on the Interaction of Information Systems and the Organization, IS and O 2018, Proceedings - San Francisco, United States
Duration: 11 Dec 201812 Dec 2018

Publication series

SeriesIFIP Advances in Information and Communication Technology
Volume543
ISSN1868-4238

Conference

ConferenceIFIP WG 8.2 Working Conference on the Interaction of Information Systems and the Organization, IS and O 2018, Proceedings
Country/TerritoryUnited States
CitySan Francisco
Period11/12/1812/12/18

Bibliographical note

Publisher Copyright:
© IFIP International Federation for Information Processing 2018.

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