Big Data Health Care Innovations: Performance Dashboarding as a Process of Collective Sensemaking

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Abstract

Big data is poised to revolutionize health care, and performance dashboards can be an important tool to manage big data innovations. Dashboards show the progress being made and provide critical management information about effectiveness and efficiency. However, performance dashboards are more than just a clear and straightforward representation of performance in the health care context. Instead, the development and maintenance of informative dashboards can be more productively viewed as an interactive and iterative process involving all stakeholders. We refer to this process as dashboarding and reflect on our learnings within a large European Union–funded project. Within this project, multiple big data applications in health care are being developed, piloted, and scaled up. In this paper, we discuss the ways in which we cope with the inherent sensitivities and tensions surrounding dashboarding in such a dynamic environment.
Original languageEnglish
Article numbere30201
JournalJournal of Medical Internet Research
Volume24
Issue number2
DOIs
Publication statusPublished - 22 Feb 2022

Bibliographical note

Acknowledgments:
This paper is part of a series of papers related to the EU Horizon 2020 project “Big Data for Medical Analytics” (abbreviated as
“BigMedilytics”). This work was supported by Horizon 2020 grant number 780495.

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