Classifying web genres in context: A case study documenting the web genres used by a software engineer

Michela Montesi*, Trilce Navarrete

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

16 Citations (Scopus)

Abstract

This case study analyzes the Internet-based resources that a software engineer uses in his daily work. Methodologically, we studied the web browser history of the participant, classifying all the web pages he had seen over a period of 12 days into web genres. We interviewed him before and after the analysis of the web browser history. In the first interview, he spoke about his general information behavior; in the second, he commented on each web genre, explaining why and how he used them. As a result, three approaches allow us to describe the set of 23 web genres obtained: (a) the purposes they serve for the participant; (b) the role they play in the various work and search phases; (c) and the way they are used in combination with each other. Further observations concern the way the participant assesses quality of web-based resources, and his information behavior as a software engineer.

Original languageEnglish
Pages (from-to)1410-1430
Number of pages21
JournalInformation Processing and Management
Volume44
Issue number4
DOIs
Publication statusPublished - Jul 2008
Externally publishedYes

Research programs

  • ESHCC A&CS

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