Conceptualizing new forms of volunteering in urban governance

This article argues that developments in the spheres of the state, the market, and the community have changed their boundaries, affecting volunteering in urban governance. Shifts in the division of tasks between the state and community have led to a new form of manufactured volunteering, while technological developments have made it easier to bridge trust gaps, resulting in platform volunteering. Moreover, business organizations pursuing public goals and using public resources have created a new form of economic volunteering. Thus, three illustrative cases are used to explore these new forms of volunteering and their main strengths and weaknesses. These new forms challenge traditional conceptions of volunteering work and the ideal-typical role model of “the volunteer.”