Consumer Decisions with Artificially Intelligent Voice Assistants

Benedict Dellaert; SB Shu; TA Arentze; T (Tom) Baker; K Diehl; Bas Donkers; NJ Fast; G (Gerald) Haubl; H Johnson; UR Karmarkar; H Oppewal; BH Schmitt; J Schroeder; SA Spiller; M Steffel

doi:10.1007/s11002-020-09537-5

Consumer Decisions with Artificially Intelligent Voice Assistants

Benedict Dellaert
, SB Shu
, TA Arentze
, T (Tom) Baker
, K Diehl
, Bas Donkers
, NJ Fast
, G (Gerald) Haubl
, H Johnson
, UR Karmarkar
, H Oppewal
, BH Schmitt
, J Schroeder
, SA Spiller
, M Steffel

Business Economics

Research output: Contribution to journal › Article › Academic › peer-review

99 Citations (Scopus)

124 Downloads (Pure)

Original language	English
Pages (from-to)	335-347
Number of pages	13
Journal	Marketing Letters
Volume	31
Issue number	4
DOIs	https://doi.org/10.1007/s11002-020-09537-5
Publication status	Published - 2020

Research programs

ESE - MKT

Access to Document

10.1007/s11002-020-09537-5

Repub_129703_O-A.pdfFinal published version, 309 KB

http://hdl.handle.net/1765/129703

Cite this

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title = "Consumer Decisions with Artificially Intelligent Voice Assistants",

author = "Benedict Dellaert and SB Shu and TA Arentze and Baker, \{T (Tom)\} and K Diehl and Bas Donkers and NJ Fast and Haubl, \{G (Gerald)\} and H Johnson and UR Karmarkar and H Oppewal and BH Schmitt and J Schroeder and SA Spiller and M Steffel",

year = "2020",

doi = "10.1007/s11002-020-09537-5",

language = "English",

volume = "31",

pages = "335--347",

journal = "Marketing Letters",

issn = "0923-0645",

publisher = "Springer New York",

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}

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T1 - Consumer Decisions with Artificially Intelligent Voice Assistants

AU - Dellaert, Benedict

AU - Shu, SB

AU - Arentze, TA

AU - Baker, T (Tom)

AU - Diehl, K

AU - Donkers, Bas

AU - Fast, NJ

AU - Haubl, G (Gerald)

AU - Johnson, H

AU - Karmarkar, UR

AU - Oppewal, H

AU - Schmitt, BH

AU - Schroeder, J

AU - Spiller, SA

AU - Steffel, M

PY - 2020

Y1 - 2020

U2 - 10.1007/s11002-020-09537-5

DO - 10.1007/s11002-020-09537-5

M3 - Article

SN - 0923-0645

VL - 31

SP - 335

EP - 347

JO - Marketing Letters

JF - Marketing Letters

IS - 4

ER -