| Original language | Undefined/Unknown |
|---|---|
| Title of host publication | CRM Implementation: A Strategic Approach |
| Editors | K. Mukherjee |
| Place of Publication | Hyderabad |
| Publication status | Published - 2006 |
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CRM Technologies as a leverage of Competitiveness adn BUsiness Value Creation in European Markets: a comparison between Italy and the netherlands
- A Lorenzon
- , L Pilotti
- , Peter Baalen
Research output: Chapter/Conference proceeding › Chapter › Academic