Customer control and evaluation of service validity and reliability

WF van Raaij, AThH Pruyn

Research output: Contribution to journalArticleAcademicpeer-review

117 Citations (Scopus)
Original languageUndefined/Unknown
Pages (from-to)811-832
Number of pages22
JournalPsychology and Marketing
Volume15
Issue number8
Publication statusPublished - 1998

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