Customers' Reactions to Waiting and Delay: a Theoretical Framework

Research output: Chapter/Conference proceeding › Chapter › Academic

Original language	Undefined/Unknown
Title of host publication	Economic Psychology and Experimental Economics: Volume of Abstracts IAREP/GEW Joint Conference
Editors	G. Bruggelambert et al.
Place of Publication	Eschborn/Taunus
Publication status	Published - 1992

Cite this

@inbook{9ae1a67f0cc8497c89c40041e25ece0b,

title = "Customers' Reactions to Waiting and Delay: a Theoretical Framework",

author = "AThH Pruyn and Ale Smidts",

year = "1992",

language = "Undefined/Unknown",

editor = "\{Bruggelambert et al.\}, G.",

booktitle = "Economic Psychology and Experimental Economics: Volume of Abstracts IAREP/GEW Joint Conference",

}