Customer's reactions to waiting: Effects of the presence of ' fellow sufferers' in the waiting room

Research output: Chapter/Conference proceeding › Chapter › Academic

Original language	Undefined/Unknown
Title of host publication	Advances in Consumer Research
Editors	E.J. Arnould, L.M. Scott
Place of Publication	Provo, Utah USA
Publisher	Association for Consumer Research
Pages	211-216
Number of pages	6
ISBN (Print)	0915552426
Publication status	Published - 1999

Series	Advances in Consumer Research
Volume	VOL XXVI

Research programs

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title = "Customer's reactions to waiting: Effects of the presence of ' fellow sufferers' in the waiting room",

author = "AThH Pruyn and Ale Smidts",

year = "1999",

language = "Undefined/Unknown",

isbn = "0915552426",

series = "Advances in Consumer Research",

publisher = "Association for Consumer Research",

pages = "211--216",

editor = "E.J. Arnould and L.M. Scott",

booktitle = "Advances in Consumer Research",

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Customer's reactions to waiting: Effects of the presence of ' fellow sufferers' in the waiting room. / Pruyn, AThH; Smidts, Ale.
Advances in Consumer Research. ed. / E.J. Arnould; L.M. Scott. Provo, Utah USA: Association for Consumer Research, 1999. p. 211-216 (Advances in Consumer Research, Vol. VOL XXVI).

Research output: Chapter/Conference proceeding › Chapter › Academic

TY - CHAP

T1 - Customer's reactions to waiting: Effects of the presence of ' fellow sufferers' in the waiting room

AU - Pruyn, AThH

AU - Smidts, Ale

PY - 1999

Y1 - 1999

M3 - Chapter

SN - 0915552426

T3 - Advances in Consumer Research

SP - 211

EP - 216

BT - Advances in Consumer Research

A2 - Arnould, E.J.

A2 - Scott, L.M.

PB - Association for Consumer Research

CY - Provo, Utah USA

ER -