De sleutel tot de 'zwarte doos' van dienstverlening

TW Hardjono

Research output: Contribution to journalArticleAcademicpeer-review

Original languageUndefined/Unknown
Pages (from-to)66-71
Number of pages6
JournalHolland Management Review
Volume16
Issue numberMrt/Aprl
Publication statusPublished - 1999
Externally publishedYes

Research programs

  • RSM LIS

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