Determinants of e-government service adoption: an empirical study for business registration in Southeast Vietnam

Hoai Nguyen Trong, Thanh Vu Dang, Vien Van Nguyen*, Tung Nguyen Thanh

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

6 Citations (Scopus)

Abstract

The study aims to examine the determinants affecting the adoption of e government services in Vietnam. An extended version of the unified theory of acceptance and use of technology model is employed to build the research model. The model is investigated through asurvey of 433 responses from small and medium enterprise (SMEs) owners in three Southeast provinces in Vietnam, and analysed using amultinomial logit model. The findings are expected to not only assist SMEs in their business registration process but contribute to quality improvement and promotion of e-government services in Southeast Vietnam.
Original languageEnglish
Pages (from-to)453-468
Number of pages16
JournalJournal of Asian Public Policy
Volume15
Issue number3
Early online date11 Sept 2020
DOIs
Publication statusPublished - 2022
Externally publishedYes

Bibliographical note

© 2020 Informa UK Limited, trading as Taylor & Francis Group

Funding: This work was supported by the Ministry of Education and Training of Vietnam [B2018-KT-48]; University of Economics Ho Chi Minh City (VN).

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