| Original language | Undefined/Unknown |
|---|---|
| Title of host publication | Proceedings 10th Workshop on Quality Management in Services |
| Editors | - - |
| Place of Publication | Birmingham (UK) |
| Pages | --- |
| Publication status | Published - 2000 |
Research programs
- RSM MKT
Dreaming the Future
A Robert, Daan de Raaf
Research output: Chapter/Conference proceeding › Chapter › Academic