Dual processes at work in a call centre: An application of the Job Demands - Resources model

Arnold Bakker, E (Eva) Demerouti, WB Schaufeli

Research output: Contribution to journalArticleAcademicpeer-review

Original languageUndefined/Unknown
Pages (from-to)393-417
Number of pages25
JournalEuropean Journal of Work and Organizational Psychology
Volume12
Publication statusPublished - 2003

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