Empirical evidence for the relation between customer satisfaction and business performance?

Research output: Chapter/Conference proceeding › Chapter › Academic

Original language	Undefined/Unknown
Title of host publication	Proceedings of the 4th International OMOD Conference, Linkoping (Sweden), September
Editors	S.M.P. Dahlgaard, J.J. Dahlgaard
Place of Publication	Linkoping - Sweden
Pages	52-63
Number of pages	12
Publication status	Published - 2001

Research programs

@inbook{8c4ddfc5eed6436986766c254937120d,

title = "Empirical evidence for the relation between customer satisfaction and business performance?",

author = "A Wiele",

year = "2001",

language = "Undefined/Unknown",

pages = "52--63",

editor = "S.M.P. Dahlgaard and J.J. Dahlgaard",

booktitle = "Proceedings of the 4th International OMOD Conference, Linkoping (Sweden), September",

}