Empirical evidence for the relation between customer satisfaction and business performance

A Wiele, JPEF (Paul) Boselie, MG Hesselink

Research output: Book/Report/Inaugural speech/Farewell speech › Report › Academic

Original language	Undefined/Unknown
Number of pages	19
Edition	ERIM Report Series Research in Management 2001 (ERS) 32-ORG
Publication status	Published - 2001

Series	ERIM Report Series Research in Management 2001 (ERS)
Volume	32-ORG

May 2001

Cite this

@book{fc531b59716e41a48db1c98a93eebc7b,

title = "Empirical evidence for the relation between customer satisfaction and business performance",

author = "A Wiele and Boselie, {JPEF (Paul)} and MG Hesselink",

note = "May 2001",

year = "2001",

language = "Undefined/Unknown",

series = "ERIM Report Series Research in Management 2001 (ERS)",

edition = "ERIM Report Series Research in Management 2001 (ERS) 32-ORG",

}

Empirical evidence for the relation between customer satisfaction and business performance. / Wiele, A; Boselie, JPEF (Paul); Hesselink, MG.
ERIM Report Series Research in Management 2001 (ERS) 32-ORG ed. 2001. 19 p. (ERIM Report Series Research in Management 2001 (ERS), Vol. 32-ORG).

Research output: Book/Report/Inaugural speech/Farewell speech › Report › Academic

TY - BOOK

T1 - Empirical evidence for the relation between customer satisfaction and business performance

AU - Wiele, A

AU - Boselie, JPEF (Paul)

AU - Hesselink, MG

N1 - May 2001

PY - 2001

Y1 - 2001

M3 - Report

T3 - ERIM Report Series Research in Management 2001 (ERS)

BT - Empirical evidence for the relation between customer satisfaction and business performance

ER -