Empirical evidence for the relation between customer satisfaction and business performance

A Wiele, JPEF (Paul) Boselie, MG Hesselink

Research output: Book/Report/Inaugural speech/Farewell speechReportAcademic

Original languageUndefined/Unknown
Number of pages19
EditionERIM Report Series Research in Management 2001 (ERS) 32-ORG
Publication statusPublished - 2001

Publication series

SeriesERIM Report Series Research in Management 2001 (ERS)
Volume32-ORG

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