Empirical evidence for the relationship between customer satisfaction and business performance

A Wiele, JPEF (Paul) Boselie, MG Hesselink

Research output: Contribution to journalArticleAcademic

Original languageUndefined/Unknown
Pages (from-to)32-46
Number of pages15
JournalJournal of Management Research
Volume2
Issue number1
Publication statusPublished - 2003

Research programs

  • EUR ESE 09

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