Enabling customer satisfaction and stock reduction through service differntiation with response time guarntees

AF Gabor, LA (Lars) van Vianen, G Yang, S Axsater

Research output: Book/Report/Inaugural speech/Farewell speechReportAcademic

Original languageEnglish
Place of PublicationRotterdam
Number of pages27
EditionEI report serie EI2016-13
Publication statusPublished - 2016

Publication series

SeriesEI report serie
VolumeEI2016-13

Research programs

  • EUR ESE 31

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