Exploring the Influence of Cultural Diversity in Collaborative Design Teams: Preliminary Findings

Vivian Hsueh-Hua Chen, Henry Been-Lirn Duh

Research output: Chapter/Conference proceedingConference proceedingAcademicpeer-review

1 Citation (Web of Science)

Abstract

Past studies loosely define culturally heterogeneous group composition as any combination of mixed nationality and/or ethnicity. A case study with three project groups was conducted to investigate if culturally diverse groups composed differently in terms of nationality/ ethnicity mix will experience different types of communication problems. Communication problems of discussion dominance, reduced communication frequency and discussion exclusion were coded from taped discussions. Findings indicate that ethnicity and nationality give rise to different communication problems. Future studies should be specific when defining heterogeneous groups in terms of whether they are manipulating differences in nationality, ethnicity or both.
Original languageEnglish
Title of host publicationHuman-computer Interaction
EditorsP Forbrig, F Paterno, AM Pejtersen
PublisherSpringer Nature
Pages246-248
Number of pages3
Volume332
ISBN (Print)978-3-64215-230-6
Publication statusPublished - 2010
Externally publishedYes
Event2nd IFIP TC 13 Symposium on Human-Computer Interaction - Brisbane, Australia
Duration: 20 Sept 201023 Sept 2010

Publication series

SeriesIfip Advances In Information And Communication Technology

Conference

Conference2nd IFIP TC 13 Symposium on Human-Computer Interaction
Country/TerritoryAustralia
CityBrisbane
Period20/09/1023/09/10

Research programs

  • ESHCC M&C

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