TY - JOUR
T1 - Factors for winning interface format battles: A review and synthesis of the literature
AU - Kaa, Geerten
AU - van den Ende, Jan
AU - de Vries, Henk
AU - van Heck, Eric
PY - 2011/4/16
Y1 - 2011/4/16
N2 - The literature on selection of interface formats is fragmented and does not provide an overall
framework in which all relevant factors are included. Current frameworks are incomplete and
focus on a subset of the total set of factors. In this paper we develop a more complete overview
of factors based on the available literature. First, we perform an extensive literature study of
127 publications, resulting in 29 factors for format dominance. Second, we group the factors
into five categories: characteristics of the format supporter, characteristics of the format,
format support strategy, other stakeholders, and market characteristics. Third, we perform a
meta-analysis and we specify the direction of each factor on format dominance. This results in a
framework that facilitates assessing the chances that an interface format achieves dominance.
We demonstrate that this framework is more complete than previous frameworks. The
framework can be used by both researchers and practitioners to understand historical and
current format battles as well as acceptance of formats without direct competitors.
AB - The literature on selection of interface formats is fragmented and does not provide an overall
framework in which all relevant factors are included. Current frameworks are incomplete and
focus on a subset of the total set of factors. In this paper we develop a more complete overview
of factors based on the available literature. First, we perform an extensive literature study of
127 publications, resulting in 29 factors for format dominance. Second, we group the factors
into five categories: characteristics of the format supporter, characteristics of the format,
format support strategy, other stakeholders, and market characteristics. Third, we perform a
meta-analysis and we specify the direction of each factor on format dominance. This results in a
framework that facilitates assessing the chances that an interface format achieves dominance.
We demonstrate that this framework is more complete than previous frameworks. The
framework can be used by both researchers and practitioners to understand historical and
current format battles as well as acceptance of formats without direct competitors.
U2 - 10.1016/j.techfore.2011.03.011
DO - 10.1016/j.techfore.2011.03.011
M3 - Article
VL - 78
SP - 1397
EP - 1411
JO - Technological Forecasting and Social Change
JF - Technological Forecasting and Social Change
SN - 0040-1625
IS - 8
ER -