Factors supporting organizational and individual resilience for healthcare professionals and informal caregivers in elderly care settings – a systematic review

Malin Knutsen Glette; Kristin Akerjordet; Annie Haver; Cecilie Haraldseid-Driftland; Veslemøy Guise; Inger Johanne Bergerød; Roland Bal; Martijn Felder; Andreas Chatzittofis; Florin Tibu; Maren Kristine Raknes Sogstad; Kristian Ringsby Odberg; Mari Lahti; Sonja Sahla; Sini Nevantaus; Louise A. Ellis; Jeffrey Braithwaite; Robyn Clay–Williams; Tanja Schroeder; Syb Kuijper; Eila Kankaanpää; Anna Kaisa Vartiainen; Paola Cantarelli; Luca Pirrotta; Hilda Bø Lyng; Siri Wiig

doi:10.1108/IJHG-06-2025-0085

Factors supporting organizational and individual resilience for healthcare professionals and informal caregivers in elderly care settings – a systematic review

Malin Knutsen Glette^*
, Kristin Akerjordet
, Annie Haver
, Cecilie Haraldseid-Driftland
, Veslemøy Guise
, Inger Johanne Bergerød
, Roland Bal
, Martijn Felder
, Andreas Chatzittofis
, Florin Tibu
, Maren Kristine Raknes Sogstad
, Kristian Ringsby Odberg
, Mari Lahti
, Sonja Sahla
, Sini Nevantaus
, Louise A. Ellis
, Jeffrey Braithwaite
, Robyn Clay–Williams
, Tanja Schroeder
, Syb Kuijper

Eila Kankaanpää, Anna Kaisa Vartiainen, Paola Cantarelli, Luca Pirrotta, Hilda Bø Lyng, Siri Wiig

^*Corresponding author for this work

Health Care Governance (HCG)

University of Stavanger
Western Norway University of Applied Sciences
University of Cyprus
Stefan Cel Mare University
Norwegian University of Science and Technology
Turku University of Applied Sciences
Macquarie University
University of Eastern Finland
Sant'Anna School of Advanced Studies

Research output: Contribution to journal › Article › Academic › peer-review

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Abstract

Purpose – The aim of this systematic review was to identify key factors that contribute to organizational and individual resilience for healthcare workers and informal caregivers in elderly care and further, to examine how leaders can support these factors. Design/methodology/approach – This study was conducted as a systematic integrative review with narrative synthesis. Searches were conducted in the following electronic databases: CINAHL via EBSCOhost Medline via EBSCOhost, Scopus and the British nurse index June, 2024, with updated searches in September 2025. Eligible studies were original, peer-reviewed empirical journal articles, published in English between 2014 and 2025. Findings – A total of hundred and thirty-four studies were included in the review. The synthesis resulted in four themes (three deductive themes and one inductive theme) describing key factors supporting organizational and individual resilience for healthcare workers and informal caregivers, and how leaders support these factors: key factors for individual resilience in healthcare workers; key factors for individual resilience in informal caregivers; key factors for organizational resilience; and leaders as intermediaries for organizational and individual resilience. Originality/value – The review findings underscore the interdependent relationship between individual and organizational resilience and highlight the importance of reconciling both aspects to create resilient elderly healthcare systems. Moreover, the review emphasizes the leader's role as a mediator between individual and organizational resilience and reinforces the leader's role in building resilient care systems, including supporting informal caregivers’ resilience. The findings also identify organizational factors that can enhance individual resilience and be translated into concrete measures for supporting individual resilience.

Original language	English
Pages (from-to)	1-35
Number of pages	35
Journal	International Journal of Health Governance
DOIs	https://doi.org/10.1108/IJHG-06-2025-0085
Publication status	Published - 27 Mar 2026

Bibliographical note

Publisher Copyright:
© Malin Knutsen Glette, Kristin Akerjordet, Annie Haver, Cecilie Haraldseid-Driftland, Veslemøy Guise, Inger Johanne Bergerød, Roland Bal, Martijn Felder, Andreas Chatzittofis, Florin Tibu, Maren Kristine Raknes Sogstad, Kristian Ringsby Odberg, Mari Lahti, Sonja Sahla, Sini Nevantaus, Louise A. Ellis, Jeffrey Braithwaite, Robyn Clay–Williams, Tanja Schroeder, Syb Kuijper, Eila Kankaanpää, Anna-Kaisa Vartiainen, Paola Cantarelli, Luca Pirrotta, Hilda Bø Lyng and Siri Wiig

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

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Glette, M. K., Akerjordet, K., Haver, A., Haraldseid-Driftland, C., Guise, V., Bergerød, I. J., Bal, R., Felder, M., Chatzittofis, A., Tibu, F., Raknes Sogstad, M. K., Odberg, K. R., Lahti, M., Sahla, S., Nevantaus, S., Ellis, L. A., Braithwaite, J., Clay–Williams, R., Schroeder, T., ... Wiig, S. (2026). Factors supporting organizational and individual resilience for healthcare professionals and informal caregivers in elderly care settings – a systematic review. International Journal of Health Governance, 1-35. https://doi.org/10.1108/IJHG-06-2025-0085

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abstract = "Purpose – The aim of this systematic review was to identify key factors that contribute to organizational and individual resilience for healthcare workers and informal caregivers in elderly care and further, to examine how leaders can support these factors. Design/methodology/approach – This study was conducted as a systematic integrative review with narrative synthesis. Searches were conducted in the following electronic databases: CINAHL via EBSCOhost Medline via EBSCOhost, Scopus and the British nurse index June, 2024, with updated searches in September 2025. Eligible studies were original, peer-reviewed empirical journal articles, published in English between 2014 and 2025. Findings – A total of hundred and thirty-four studies were included in the review. The synthesis resulted in four themes (three deductive themes and one inductive theme) describing key factors supporting organizational and individual resilience for healthcare workers and informal caregivers, and how leaders support these factors: key factors for individual resilience in healthcare workers; key factors for individual resilience in informal caregivers; key factors for organizational resilience; and leaders as intermediaries for organizational and individual resilience. Originality/value – The review findings underscore the interdependent relationship between individual and organizational resilience and highlight the importance of reconciling both aspects to create resilient elderly healthcare systems. Moreover, the review emphasizes the leader's role as a mediator between individual and organizational resilience and reinforces the leader's role in building resilient care systems, including supporting informal caregivers{\textquoteright} resilience. The findings also identify organizational factors that can enhance individual resilience and be translated into concrete measures for supporting individual resilience.",

author = "Glette, \{Malin Knutsen\} and Kristin Akerjordet and Annie Haver and Cecilie Haraldseid-Driftland and Veslem{\o}y Guise and Berger{\o}d, \{Inger Johanne\} and Roland Bal and Martijn Felder and Andreas Chatzittofis and Florin Tibu and \{Raknes Sogstad\}, \{Maren Kristine\} and Odberg, \{Kristian Ringsby\} and Mari Lahti and Sonja Sahla and Sini Nevantaus and Ellis, \{Louise A.\} and Jeffrey Braithwaite and Robyn Clay–Williams and Tanja Schroeder and Syb Kuijper and Eila Kankaanp{\"a}{\"a} and Vartiainen, \{Anna Kaisa\} and Paola Cantarelli and Luca Pirrotta and Lyng, \{Hilda B{\o}\} and Siri Wiig",

note = "Publisher Copyright: {\textcopyright} Malin Knutsen Glette, Kristin Akerjordet, Annie Haver, Cecilie Haraldseid-Driftland, Veslem{\o}y Guise, Inger Johanne Berger{\o}d, Roland Bal, Martijn Felder, Andreas Chatzittofis, Florin Tibu, Maren Kristine Raknes Sogstad, Kristian Ringsby Odberg, Mari Lahti, Sonja Sahla, Sini Nevantaus, Louise A. Ellis, Jeffrey Braithwaite, Robyn Clay–Williams, Tanja Schroeder, Syb Kuijper, Eila Kankaanp{\"a}{\"a}, Anna-Kaisa Vartiainen, Paola Cantarelli, Luca Pirrotta, Hilda B{\o} Lyng and Siri Wiig",

year = "2026",

month = mar,

day = "27",

doi = "10.1108/IJHG-06-2025-0085",

language = "English",

pages = "1--35",

journal = "International Journal of Health Governance",

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Glette, MK, Akerjordet, K, Haver, A, Haraldseid-Driftland, C, Guise, V, Bergerød, IJ, Bal, R , Felder, M, Chatzittofis, A, Tibu, F, Raknes Sogstad, MK, Odberg, KR, Lahti, M, Sahla, S, Nevantaus, S, Ellis, LA, Braithwaite, J, Clay–Williams, R, Schroeder, T, Kuijper, S, Kankaanpää, E, Vartiainen, AK, Cantarelli, P, Pirrotta, L, Lyng, HB & Wiig, S 2026, 'Factors supporting organizational and individual resilience for healthcare professionals and informal caregivers in elderly care settings – a systematic review', International Journal of Health Governance, pp. 1-35. https://doi.org/10.1108/IJHG-06-2025-0085

Factors supporting organizational and individual resilience for healthcare professionals and informal caregivers in elderly care settings – a systematic review. / Glette, Malin Knutsen; Akerjordet, Kristin; Haver, Annie et al.
In: International Journal of Health Governance, 27.03.2026, p. 1-35.

Research output: Contribution to journal › Article › Academic › peer-review

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AU - Glette, Malin Knutsen

AU - Akerjordet, Kristin

AU - Haver, Annie

AU - Haraldseid-Driftland, Cecilie

AU - Guise, Veslemøy

AU - Bergerød, Inger Johanne

AU - Bal, Roland

AU - Felder, Martijn

AU - Chatzittofis, Andreas

AU - Tibu, Florin

AU - Raknes Sogstad, Maren Kristine

AU - Odberg, Kristian Ringsby

AU - Lahti, Mari

AU - Sahla, Sonja

AU - Nevantaus, Sini

AU - Ellis, Louise A.

AU - Braithwaite, Jeffrey

AU - Clay–Williams, Robyn

AU - Schroeder, Tanja

AU - Kuijper, Syb

AU - Kankaanpää, Eila

AU - Vartiainen, Anna Kaisa

AU - Cantarelli, Paola

AU - Pirrotta, Luca

AU - Lyng, Hilda Bø

AU - Wiig, Siri

N1 - Publisher Copyright: © Malin Knutsen Glette, Kristin Akerjordet, Annie Haver, Cecilie Haraldseid-Driftland, Veslemøy Guise, Inger Johanne Bergerød, Roland Bal, Martijn Felder, Andreas Chatzittofis, Florin Tibu, Maren Kristine Raknes Sogstad, Kristian Ringsby Odberg, Mari Lahti, Sonja Sahla, Sini Nevantaus, Louise A. Ellis, Jeffrey Braithwaite, Robyn Clay–Williams, Tanja Schroeder, Syb Kuijper, Eila Kankaanpää, Anna-Kaisa Vartiainen, Paola Cantarelli, Luca Pirrotta, Hilda Bø Lyng and Siri Wiig

PY - 2026/3/27

Y1 - 2026/3/27

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AB - Purpose – The aim of this systematic review was to identify key factors that contribute to organizational and individual resilience for healthcare workers and informal caregivers in elderly care and further, to examine how leaders can support these factors. Design/methodology/approach – This study was conducted as a systematic integrative review with narrative synthesis. Searches were conducted in the following electronic databases: CINAHL via EBSCOhost Medline via EBSCOhost, Scopus and the British nurse index June, 2024, with updated searches in September 2025. Eligible studies were original, peer-reviewed empirical journal articles, published in English between 2014 and 2025. Findings – A total of hundred and thirty-four studies were included in the review. The synthesis resulted in four themes (three deductive themes and one inductive theme) describing key factors supporting organizational and individual resilience for healthcare workers and informal caregivers, and how leaders support these factors: key factors for individual resilience in healthcare workers; key factors for individual resilience in informal caregivers; key factors for organizational resilience; and leaders as intermediaries for organizational and individual resilience. Originality/value – The review findings underscore the interdependent relationship between individual and organizational resilience and highlight the importance of reconciling both aspects to create resilient elderly healthcare systems. Moreover, the review emphasizes the leader's role as a mediator between individual and organizational resilience and reinforces the leader's role in building resilient care systems, including supporting informal caregivers’ resilience. The findings also identify organizational factors that can enhance individual resilience and be translated into concrete measures for supporting individual resilience.

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JO - International Journal of Health Governance

JF - International Journal of Health Governance

ER -

Factors supporting organizational and individual resilience for healthcare professionals and informal caregivers in elderly care settings – a systematic review

Abstract

Bibliographical note

UN SDGs

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