Family supportive supervisor behaviors and organizational culture: Effects on work engagement and performance

Informed by social information processing (SIP) theory, in this study, we assessed the
associations among family supportive supervisor behaviors as perceived by subordinates
(FSSBs), subordinate work engagement, and supervisor-rated work performance. Moreover,
we explored the role of family-supportive organizational culture as a contextual variable
influencing our proposed associations. Our findings using matched supervisor-subordinate
data collected from a financial credit company in Mexico (654 subordinates; 134 supervisors)
showed that FSSBs influenced work performance through subordinate work engagement.
Moreover, the positive association between subordinates’ perceptions of FSSBs and work
engagement was moderated by family-supportive organizational culture. Our results
contribute to emerging theories on flexible work arrangements, particularly on family
supportive work policies. Moreover, our findings carry practical implications for improving
employee work engagement and work performance.