Abstract
The issue of how new technologies will affect working life is not new, but has been revitalized by the rise of new technologies such as artificial intelligence and robotization. The 1980s and 1990s saw a lively debate in the academic literature about the effects of ‘automation’ on work. The question was whether technological developments resulted in the upgrading of jobs, the downgrading of jobs or in the polarization of employment. The main conclusion was that it all depended on specific choices made within organisations. Arguably, HRM can be seen as an important player in making these organisational choices as a main goal of HRM is to align organisational strategy, HR strategy and HR practices in order to enhance organisational performance. In this chapter, the role of HRM in managing the effects of technological developments in the public sector will be discussed.
| Original language | English |
|---|---|
| Title of host publication | Research handbook Human Resource Management in The Public Sector |
| Editors | Eva Knies, Bram Steijn |
| Publisher | Edward Elgar Publishing |
| Chapter | 26 |
| Pages | 361-375 |
| Number of pages | 15 |
| ISBN (Electronic) | 9781789906622 |
| Publication status | Published - 2021 |
Bibliographical note
Publisher Copyright:© Bram Steijn and Eva Knies 2021.