How do cynical employees serve their customers? A multi-method study

E (Eva) Demerouti, D Xanthopoulou, Arnold Bakker

Research output: Contribution to journalArticleAcademicpeer-review

14 Citations (Scopus)
21 Downloads (Pure)
Original languageEnglish
Pages (from-to)16-27
Number of pages12
JournalEuropean Journal of Work and Organizational Psychology
Volume27
Issue number1
DOIs
Publication statusPublished - 2018

Research programs

  • ESSB PSY

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