How do cynical employees serve their customers? A multi-method study

E (Eva) Demerouti, D Xanthopoulou, Arnold Bakker

Research output: Contribution to journal › Article › Academic › peer-review

12 Citations (Scopus)

5 Downloads (Pure)

Original language	English
Pages (from-to)	16-27
Number of pages	12
Journal	European Journal of Work and Organizational Psychology
Volume	27
Issue number	1
DOIs	https://doi.org/10.1080/1359432X.2017.1358165
Publication status	Published - 2018

Access to Document

@article{24c1dc440b98448a9e866bf3c8810ee3,

title = "How do cynical employees serve their customers? A multi-method study",

author = "Demerouti, {E (Eva)} and D Xanthopoulou and Arnold Bakker",

year = "2018",

doi = "10.1080/1359432X.2017.1358165",

language = "English",

volume = "27",

pages = "16--27",

journal = "European Journal of Work and Organizational Psychology",

issn = "1359-432X",

publisher = "Taylor & Francis Ltd",

number = "1",

}

TY - JOUR

T1 - How do cynical employees serve their customers? A multi-method study

AU - Demerouti, E (Eva)

AU - Xanthopoulou, D

AU - Bakker, Arnold

PY - 2018

Y1 - 2018

U2 - 10.1080/1359432X.2017.1358165

DO - 10.1080/1359432X.2017.1358165

M3 - Article

SN - 1359-432X

VL - 27

SP - 16

EP - 27

JO - European Journal of Work and Organizational Psychology

JF - European Journal of Work and Organizational Psychology

IS - 1

ER -