How formal performance evaluation affects trust of subordinate managers in their superior

Frank Hartmann, S Slapnicar

Research output: Contribution to journalArticleAcademicpeer-review

111 Citations (Scopus)

Abstract

An important question in the control literature concerns the role of interpersonal trust in the design and functioning of formal control systems for collaborative settings. In this paper, we argue that subordinate¿s trust in the superior depends on the formality of the performance evaluation procedure and that this relationship is mediated by managerial perceptions of justice and feedback. The findings confirm our predictions. Furthermore, we find that formality matters more for trust formation for those managers that are in functions with less contractible outputs.
Original languageEnglish
Pages (from-to)722-737
Number of pages16
JournalAccounting, Organizations and Society
Volume34
Issue number6/7
DOIs
Publication statusPublished - 2009

Fingerprint

Dive into the research topics of 'How formal performance evaluation affects trust of subordinate managers in their superior'. Together they form a unique fingerprint.

Cite this