| Original language | Undefined/Unknown |
|---|---|
| Pages (from-to) | 16-21 |
| Number of pages | 6 |
| Journal | Measuring Business Excellence |
| Volume | 3 |
| Issue number | 2 |
| Publication status | Published - 1999 |
| Externally published | Yes |
How to produce better service
A Romeijn, TW Hardjono
Research output: Contribution to journal › Article › Professional