Original language | English |
---|---|
Pages (from-to) | 187-197 |
Number of pages | 11 |
Journal | Journal of Consumer Policy |
Volume | 2016 |
Issue number | 39 |
DOIs | |
Publication status | Published - 2016 |
If It’s Easy to Read, It’s Easy to Claim: The Effect of the Readability of Insurance Contracts on Consumer Expectations and Conflict Behaviour
WH Boom, Pieter Desmet, MJ van Dam
Research output: Contribution to journal › Article › Academic › peer-review
8
Citations
(Scopus)