In Search of the Silver-Lining: Police Officers' Attributions and Responses to Stakeholder Critique

Kate Horton; Gabriele Jacobs; Petra Saskia  Bayerl; Mila Gasco; Marloes Rothengatter; Karen Elliott; Stefanie Giljohann; Claudia Lenuta Rus

doi:10.1111/puar.13753

In Search of the Silver-Lining: Police Officers' Attributions and Responses to Stakeholder Critique

Kate Horton^*, Gabriele Jacobs, Petra Saskia Bayerl, Mila Gasco, Marloes Rothengatter, Karen Elliott, Stefanie Giljohann, Claudia Lenuta Rus

^*Corresponding author for this work

Research output: Contribution to journal › Article › Academic › peer-review

17 Downloads (Pure)

Abstract

Tensions between police organizations and (community) stakeholders have taken center stage in recent years, with an escalation in protests and divisive rhetoric observed in many countries. Using attribution theory, this study examines how police officers interpret negative stakeholder feedback and how these interpretations shape their behavioral responses. Qualitative analysis based on 148 interviews with European police officers shows that officers make six different attributions about the causes of stakeholder critique, and that these have direct implications for their behavioral responses. In particular, these different attribution patterns are found to play a critical and hitherto unrecognized role in shaping police-stakeholder relations and organizational learning among police forces.

Original language	English
Journal	Public Administration Review
DOIs	https://doi.org/10.1111/puar.13753
Publication status	Published - 2 Oct 2023

Bibliographical note

Publisher Copyright:
© 2023 The Authors. Public Administration Review published by Wiley Periodicals LLC on behalf of American Society for Public Administration.

Research programs

ESSB PA

Access to Document

10.1111/puar.13753Licence: CC BY-NC-ND

In Search of the Silver-Lining Police Officers' Attributions and Responses to Stakeholder CritiqueAccepted author manuscript, 1.98 MBLicence: Article 25fa Dutch Copyright Act

Cite this

@article{340c3e2bca484281a51ba33dcbd71375,

title = "In Search of the Silver-Lining: Police Officers' Attributions and Responses to Stakeholder Critique",

abstract = "Tensions between police organizations and (community) stakeholders have taken center stage in recent years, with an escalation in protests and divisive rhetoric observed in many countries. Using attribution theory, this study examines how police officers interpret negative stakeholder feedback and how these interpretations shape their behavioral responses. Qualitative analysis based on 148 interviews with European police officers shows that officers make six different attributions about the causes of stakeholder critique, and that these have direct implications for their behavioral responses. In particular, these different attribution patterns are found to play a critical and hitherto unrecognized role in shaping police-stakeholder relations and organizational learning among police forces.",

author = "Kate Horton and Gabriele Jacobs and Bayerl, {Petra Saskia} and Mila Gasco and Marloes Rothengatter and Karen Elliott and Stefanie Giljohann and Rus, {Claudia Lenuta}",

note = "Publisher Copyright: {\textcopyright} 2023 The Authors. Public Administration Review published by Wiley Periodicals LLC on behalf of American Society for Public Administration.",

year = "2023",

month = oct,

day = "2",

doi = "10.1111/puar.13753",

language = "English",

journal = "Public Administration Review",

issn = "0033-3352",

publisher = "Wiley-Blackwell",

}

TY - JOUR

T1 - In Search of the Silver-Lining: Police Officers' Attributions and Responses to Stakeholder Critique

AU - Horton, Kate

AU - Jacobs, Gabriele

AU - Bayerl, Petra Saskia

AU - Gasco, Mila

AU - Rothengatter, Marloes

AU - Elliott, Karen

AU - Giljohann, Stefanie

AU - Rus, Claudia Lenuta

PY - 2023/10/2

Y1 - 2023/10/2

N2 - Tensions between police organizations and (community) stakeholders have taken center stage in recent years, with an escalation in protests and divisive rhetoric observed in many countries. Using attribution theory, this study examines how police officers interpret negative stakeholder feedback and how these interpretations shape their behavioral responses. Qualitative analysis based on 148 interviews with European police officers shows that officers make six different attributions about the causes of stakeholder critique, and that these have direct implications for their behavioral responses. In particular, these different attribution patterns are found to play a critical and hitherto unrecognized role in shaping police-stakeholder relations and organizational learning among police forces.

AB - Tensions between police organizations and (community) stakeholders have taken center stage in recent years, with an escalation in protests and divisive rhetoric observed in many countries. Using attribution theory, this study examines how police officers interpret negative stakeholder feedback and how these interpretations shape their behavioral responses. Qualitative analysis based on 148 interviews with European police officers shows that officers make six different attributions about the causes of stakeholder critique, and that these have direct implications for their behavioral responses. In particular, these different attribution patterns are found to play a critical and hitherto unrecognized role in shaping police-stakeholder relations and organizational learning among police forces.

UR - http://www.scopus.com/inward/record.url?scp=85174828444&partnerID=8YFLogxK

U2 - 10.1111/puar.13753

DO - 10.1111/puar.13753

M3 - Article

SN - 0033-3352

JO - Public Administration Review

JF - Public Administration Review

ER -

In Search of the Silver-Lining: Police Officers' Attributions and Responses to Stakeholder Critique

Abstract

Bibliographical note

Research programs

Access to Document

Other files and links

Fingerprint

Cite this