Individual differences in emotional contagion of salespersons: Its effect on performance and burnout

Research output: Contribution to journalArticleAcademicpeer-review

115 Citations (Scopus)
Original languageUndefined/Unknown
Pages (from-to)617-636
Number of pages20
JournalPsychology and Marketing
Volume14
Publication statusPublished - 1997

Research programs

  • EUR ESE 10

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