Inducing word-of-mouth by eliciting surprise: a pilot investigation

C Derbaix, Joelle Vanhamme

Research output: Book/Report/Inaugural speech/Farewell speechReportAcademic

Original languageUndefined/Unknown
Place of PublicationLouvain-la-neuve
Editionworking paper serie iag/ucl 14/01
Publication statusPublished - 2001
Externally publishedYes

Publication series

Seriesworking paper serie iag/ucl
Volume14/01

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