Abstract
This paper investigates whether banks' information technology (IT) can substitute for local branch presence in the provision of small business credit. Our identification strategy relies on loan-level data and the unique institutional features of the Italian public guarantee scheme during COVID-19. Despite the availability of online applications and low screening incentives, small business lending remains local even for first-time borrowers. However, IT partly mitigates the impact of local branch presence: banks with better IT provide more, cheaper, and faster guaranteed loans and lend more in areas where they have no bank branches, especially to first-time borrowers.
| Original language | English |
|---|---|
| Pages (from-to) | 6202-6219 |
| Number of pages | 18 |
| Journal | Management Science |
| Volume | 70 |
| Issue number | 9 |
| DOIs | |
| Publication status | E-pub ahead of print - 31 Oct 2023 |
Bibliographical note
Publisher Copyright:Copyright: © 2023 INFORMS.
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