| Original language | Undefined/Unknown |
|---|---|
| Pages (from-to) | 202-212 |
| Number of pages | 11 |
| Journal | Benchmarking for Quality Management & Technology |
| Volume | 4 |
| Issue number | 3 |
| Publication status | Published - 1997 |
Research programs
- EUR ESE 09
Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver