| Original language | Undefined/Unknown |
|---|---|
| Title of host publication | Total Quality Management in Action |
| Editors | G.K. Kanji |
| Place of Publication | London |
| Publisher | Chapman & Hall |
| Pages | 148-152 |
| Number of pages | 5 |
| Publication status | Published - 1996 |
Research programs
- EUR ESE 09
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