Is total quality management possiblr in the west?

ART Williams

Research output: Chapter/Conference proceedingChapterAcademic

Original languageUndefined/Unknown
Title of host publicationQuality Management in Services
EditorsP. Kunst, J. Lemmink
Place of PublicationAssen
PublisherKoninklijke Van Gorcum BV
Pages151-157
Number of pages7
Publication statusPublished - 1992

Research programs

  • EUR ESE 09

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