Key quality factors in web site design and use: an examination

J Cox, BG (Barry) Dale

Research output: Contribution to journal › Article › Academic › peer-review

170 Citations (Scopus)

Original language	Undefined/Unknown
Pages (from-to)	862-888
Number of pages	27
Journal	The International Journal of Quality and Reliability Management
Volume	19
Issue number	7
Publication status	Published - 2002

Research programs

@article{5486d2bc5d014dc5ad221ee05be63a84,

title = "Key quality factors in web site design and use: an examination",

author = "J Cox and Dale, {BG (Barry)}",

year = "2002",

language = "Undefined/Unknown",

volume = "19",

pages = "862--888",

journal = "The International Journal of Quality and Reliability Management",

issn = "0265-671X",

number = "7",

}