@inbook{a8e71a01fb2b4c66aac15e63ac1126c3,
title = "Loyalty ambivalence in the United States and Canada: The GPD survey, the focus groups, and the context of those wonderfully intrusive loyalty cards",
author = "Jason Pridmore",
year = "2010",
month = jun,
language = "English",
isbn = "9780773537071",
pages = "295--309",
editor = "Elia Zureik and Stalker, {Lynda Harling} and Emily Smith and David Lyon and Chan, {Yolande E.}",
booktitle = "Surveillance, Privacy, and the Globalization of Personal Information",
publisher = "McGill-Queen's University Press",
address = "Canada",
}