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Managing Product Returns

  • B Toktay
  • , Erwin Laan
  • , MP de Brito
  • External organisation

Research output: Chapter/Conference proceedingChapterAcademic

Original languageUndefined/Unknown
Title of host publicationReverse Logistics: Quantitative modeling for Closed-Loop Supply Chains
EditorsR. Dekker, L.N. van Wassenhove, K. Inderfurth, M. Fleischmann
Place of PublicationBerlin
PublisherSpringer-Verlag
Pages45-64
Number of pages436
ISBN (Print)3540406964
Publication statusPublished - 2004

Research programs

  • RSM LIS

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