Nonprofit Organizational Effectiveness: Analysis of Best Practices

Kellie Liket, Karen Maas

Research output: Contribution to journalArticleAcademicpeer-review

45 Citations (Scopus)


In the face of increased accountability pressures nonprofit organizations are searching for ways to demonstrate their effectiveness. Because meaningful tools to evaluate effectiveness are largely absent, financial ratios are still the main indicators used to approximate it. However, there is an extensive body of literature on determinants of nonprofit effectiveness. In this study we test the extent to which these assertions in the literature align with practitioner views of effectiveness enhancing practices. To increase the practical value of our comparative exercise, we create a self-assessment survey on the basis of the practices that find support in both academia and practice. This provides managers with a tool to assess the extent to which the identified practices are present in their organizations and suggestions which might lead to improvements in their effectiveness. Intermediaries can use the tool to provide better information to donors. Funders can use it in their selection of grantees, and capacity building efforts.
Original languageEnglish
Pages (from-to)268-296
Number of pages29
JournalNonprofit and Voluntary Sector Quarterly
Issue number2
Publication statusPublished - 15 Nov 2013


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