Overcoming barriers to implementing quality management in Hong Kong hotels

FM Go, A Chan, T Cheung

Research output: Chapter/Conference proceedingChapterAcademic

Original languageUndefined/Unknown
Title of host publicationInformation and Communications Technologies in Tourism. Proceedings 3rd International Coference on Tourism - Enter '96
EditorsS. Klein, B. Schmid, A. Min Tjoa, H. Werthner
Place of PublicationVienna, New York
PublisherSpringer-Verlag
Pages160-167
Number of pages8
Publication statusPublished - 1996

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