Overcoming barriers to implementing quality management in Hong Kong hotels

FM Go; A Chan; T Cheung

Overcoming barriers to implementing quality management in Hong Kong hotels

FM Go, A Chan, T Cheung

Department of Marketing Management

Research output: Chapter/Conference proceeding › Chapter › Academic

Original language	Undefined/Unknown
Title of host publication	Information and Communications Technologies in Tourism. Proceedings 3rd International Coference on Tourism - Enter '96
Editors	S. Klein, B. Schmid, A. Min Tjoa, H. Werthner
Place of Publication	Vienna, New York
Publisher	Springer-Verlag
Pages	160-167
Number of pages	8
Publication status	Published - 1996

Cite this

@inbook{93e79727eef34621867835154c595c45,

title = "Overcoming barriers to implementing quality management in Hong Kong hotels",

author = "FM Go and A Chan and T Cheung",

year = "1996",

language = "Undefined/Unknown",

pages = "160--167",

editor = "S. Klein and B. Schmid and {Min Tjoa}, A. and H. Werthner",

booktitle = "Information and Communications Technologies in Tourism. Proceedings 3rd International Coference on Tourism - Enter '96",

publisher = "Springer-Verlag",

address = "Germany",

}

Overcoming barriers to implementing quality management in Hong Kong hotels. / Go, FM; Chan, A; Cheung, T.

Information and Communications Technologies in Tourism. Proceedings 3rd International Coference on Tourism - Enter '96. ed. / S. Klein; B. Schmid; A. Min Tjoa; H. Werthner. Vienna, New York : Springer-Verlag, 1996. p. 160-167.

Research output: Chapter/Conference proceeding › Chapter › Academic

TY - CHAP

T1 - Overcoming barriers to implementing quality management in Hong Kong hotels

AU - Go, FM

AU - Chan, A

AU - Cheung, T

PY - 1996

Y1 - 1996

M3 - Chapter

SP - 160

EP - 167

BT - Information and Communications Technologies in Tourism. Proceedings 3rd International Coference on Tourism - Enter '96

A2 - Klein, S.

A2 - Schmid, B.

A2 - Min Tjoa, A.

A2 - Werthner, H.

PB - Springer-Verlag

CY - Vienna, New York

ER -