Personalization in the public sector - An inventory of organizational and user obstacles towards personalization of electronic services in the public sector

Willem Pieterson; Wolfgang Ebbers; Jan van Dijk

doi:10.1016/j.giq.2005.12.001

Personalization in the public sector - An inventory of organizational and user obstacles towards personalization of electronic services in the public sector

Willem Pieterson, Wolfgang Ebbers, Jan van Dijk

Public Administration

Research output: Contribution to journal › Article › Academic › peer-review

66 Citations (Scopus)

Original language	English
Pages (from-to)	148-164
Journal	Government Information Quarterly
Volume	24
Issue number	1
DOIs	https://doi.org/10.1016/j.giq.2005.12.001
Publication status	Published - Jan 2007

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10.1016/j.giq.2005.12.001

Cite this

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title = "Personalization in the public sector - An inventory of organizational and user obstacles towards personalization of electronic services in the public sector",

author = "Willem Pieterson and Wolfgang Ebbers and {van Dijk}, Jan",

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volume = "24",

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journal = "Government Information Quarterly",

issn = "0740-624X",

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