Personalization in the public sector - An inventory of organizational and user obstacles towards personalization of electronic services in the public sector

Willem Pieterson, Wolfgang Ebbers, Jan van Dijk

Research output: Contribution to journalArticleAcademicpeer-review

66 Citations (Scopus)
Original languageEnglish
Pages (from-to)148-164
JournalGovernment Information Quarterly
Issue number1
Publication statusPublished - Jan 2007

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