Abstract
This case highlights the long-term effects of major technological changes on a manufacturing organisation and on the motivation and innovative potential of its employees. The case describes a 'lean' facility, which emphasises Science and Technology-driven (STI) innovations, as opposed to Doing-Using-Interacting (DUI) innovations. The company has had to adapt to the digitalisation revolution that occurred in the manufacturing sector; employee motivation and DUI innovation have suffered as a result. This manufacturing facility has become a lean technocratic, top-down formalised manner, and must learn how to decentralise problem-solving and some decision-making to become an innovative workplace. This can only be achieved by freeing the innovative capacity of its employees.
| Original language | English |
|---|---|
| Number of pages | 14 |
| Publication status | Published - Mar 2018 |
Publication series
| Series | RSM Case Development Centre |
|---|
Bibliographical note
Based on field research; 14 pages.Follow the 'handle' link to access the Case Study on RePub.
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Series
- RSM Case Development Centre
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