Policy alienation of public professionals: The development of a scale

LG Tummers

Research output: Contribution to conferencePaperAcademic


Today, many public professionals feel estranged from the policy programs they implement. That is, they experience `policy alienation¿. This is of concern as, for satisfactory implementation, some identification with the policy is required. We develop a quantitative scale to measure policy alienation. Policy alienation is associated conceptually with five (sub) dimensions: 1. strategic powerlessness, 2. tactical powerlessness, 3. operational powerlessness, 4. societal meaninglessness and 5. client meaninglessness. We developed Likert-type items for these (sub) dimensions to create a policy alienation scale. This scale is refined by interviewing twenty experts. The refined scale is administered in a survey of 470 healthcare professionals implementing a new financial reward policy: Diagnosis Treatment Combinations. The resulting 23-item policy alienation scale shows good psychometric qualities. Construct validity tests show that policy alienation correlates as expected with job satisfaction, role conflicts and change willingness. A reliable and valid policy alienation scale can add to the understanding why implementing public professionals embrace or resist particular public policies.
Original languageUndefined/Unknown
Publication statusPublished - 12 Nov 2009
EventAnnual work conference Netherlands Institute of Government (NIG) - Leiden
Duration: 12 Nov 200913 Nov 2009


ConferenceAnnual work conference Netherlands Institute of Government (NIG)

Cite this