Public professionals and policy implementation: conceptualizing and measuring three types of role conflicts

Research output: Contribution to journalArticleAcademicpeer-review

49 Citations (Scopus)
47 Downloads (Pure)

Abstract

Nowadays, public policies often focus on economic values, such as efficiency and financial transparency. Public professionals often resist implementing such policies. We analyse this using the concept of ‘role conflicts’. We use a novel approach by conceptualizing and measuring role conflicts on the policy level, thereby linking policy implementation and social psychology research. We construct and test scales for policy-client, policy-professional and organizational-professional role conflicts. Using survey data, we show that policy-professional and policy-client role conflicts negatively influence the willingness of public professionals to implement policies. Concluding, we conceptualized and measured three role conflicts that can occur during policy implementation.
Original languageEnglish
Pages (from-to)1041-1059
Number of pages19
JournalPublic Management Review (print)
Volume14
Issue number8
DOIs
Publication statusPublished - 2012

Fingerprint

Dive into the research topics of 'Public professionals and policy implementation: conceptualizing and measuring three types of role conflicts'. Together they form a unique fingerprint.

Cite this