READINESS: The keystone of crisis management architecture

  • Yan Jin*
  • , Timothy Coombs
  • , Yijing Wang
  • , Toni van der Meer
  • , Brittany Shivers
  • *Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

Sticky crises have challenged industry leaders to evaluate existing approaches to crisis management. In a global quest led by the Crisis Communication Think Tank, READINESS has been identified as the keystone for a new architecture for managing issues, risks, conflicts, and crises. The new READINESS framework is supported by three pillars: multilevel efficacy, mindset, and dynamic process. It provides an enhanced map for corporate communication leaders to navigate through uncharted waters of emerging and mutating threats in order to safeguard business and security, and improving policy and governance.
Original languageEnglish
JournalCorporate Communication Review
Volume1
Issue number1
Publication statusPublished - 20 May 2025

Research programs

  • ESHCC M&C

Fingerprint

Dive into the research topics of 'READINESS: The keystone of crisis management architecture'. Together they form a unique fingerprint.

Cite this