Rebels with a cause : How positive deviance works for quality of care

Research output: Contribution to conferencePosterAcademic

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Abstract

Rebels build their own micro systems of providing and organizing care. They have a strong focus on quality of care and quality of life, and adjust their care accordingly. Rebels walk the tight rope by coloring outside the lines while safeguarding legitimacy and organizational trust.
Original languageEnglish
Publication statusPublished - 2017
EventISQua - London
Duration: 1 Jan 2017 → …

Conference

ConferenceISQua
CityLondon
Period1/01/17 → …

Research programs

  • EMC NIHES-05-63-02 Quality

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