Selecting Profitable Customers for Complex Services on the Internet

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27 Citations (Scopus)

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@article{25eae06e94e34b79b59ffd3b86c18a70,

title = "Selecting Profitable Customers for Complex Services on the Internet",

author = "BLK Vroomen and Bas Donkers and PC Verhoef and Franses, {Philip Hans}",

year = "2005",

doi = "10.1177/1094670505276681",

language = "Undefined/Unknown",

volume = "8",

pages = "37--47",

journal = "Journal of Service Research",

issn = "1094-6705",

publisher = "SAGE Publications",

number = "1",

}

TY - JOUR

T1 - Selecting Profitable Customers for Complex Services on the Internet

AU - Vroomen, BLK

AU - Donkers, Bas

AU - Verhoef, PC

AU - Franses, Philip Hans

PY - 2005

Y1 - 2005

U2 - 10.1177/1094670505276681

DO - 10.1177/1094670505276681

M3 - Article

SN - 1094-6705

VL - 8

SP - 37

EP - 47

JO - Journal of Service Research

JF - Journal of Service Research

IS - 1

ER -